If you have been in contact with your Skipper or Transport Provider and they are unable to complete the delivery, you should contact our customer service team at info@boatmoverscompared.com as soon as possible. There are two options if your Skipper or Transport Provider has cancelled:

  1. Re-list your delivery so that you can find a new Skipper or Transport Provider and get your goods moved ASAP! We will credit the connection fee that you have already paid.
  2. A full credit of the deposit. You will need to file a cancellation request which the Skipper or Transport Provider will accept or reject depending on the circumstances. You can file for a deposit credit by contacting our customer service team at info@boatmoverscompared.com who will be happy to help you.